Admin overview

Requires WHP super admin access. These features are unlocked for customers with a WHP super admin role on the server — for example, anyone running a Virtual Dedicated Server. Customers without super admin won’t see these pages.

What super admin unlocks

WHP’s super admin role exposes server-wide pages alongside the customer-facing nav. The customer pages (Sites, Domains, Email, etc.) work identically for everyone; the admin pages sit alongside them and are gated to the super admin only.

Today, the only super admin is the root user on the server. There’s no UI to add another super admin — if you need additional people to have super admin, share the root credentials via your usual secret-sharing flow (or open a ticket if you need a different model).

This typically applies to customers running a Virtual Dedicated Server — they get full server control as part of the plan and sign in to WHP as root.

Signing in as super admin

Super admin access is granted to the root user only. Sign in directly at https://<your-server-hostname>:8443 with the root credentials.

The WHMCS client portal route doesn’t apply for super admin — it signs you in as the linked customer, not as root.

When you sign in as a super admin, these sections appear in addition to the customer-facing nav:

AI Monitor — the admin dashboard, plus Issues, Site Reports, and Ignore Rules.
Security Management — security policy across the server.
Coraza Rules — Web-application firewall (WAF) rule tuning, audit, and global mode.
User Management — create WHP users, set account types, manage existing users.
User Resources — per-user CPU/RAM/disk allowances and current usage.
Delegated Users — list of contractor / sub-account access grants.
Active Sessions — every signed-in browser across the server.
Server Settings — System, Services, Mail, DNS, Network & SSL, Security tabs.
Disk Usage — server-wide disk consumption breakdown.
Announcements Management — edit the announcements that appear on every customer’s dashboard.
Update Management — apply WHP platform updates.
Docker Management — see and manage every container on the host.
Valkey Admin — server-wide Valkey configuration.
Container Boot & Health — boot-order and per-container health.
Site Disable Audit — record of sites disabled / re-enabled.
Account Suspensions — suspended customer accounts.

What’s in this section

Server settings & services — the six tabs under Server Settings: system info, restart services, mail-server config, DNS / nameservers, HAProxy + SSL, and integration API keys.
Coraza WAF rules — set the global WAF mode, tune individual rules, and audit blocked requests.
AI Monitor, Issues & Ignore Rules — the three pages that drive the Site Monitoring add-on.
Users & delegated access — create accounts, set account types, delegate access, and handle suspensions.
Backups — configure the default backup target so customer auto-backups start running. Full-server backups are a separate, plan-dependent concern.
Data-drive encryption (LUKS) — optional at-rest encryption of the /docker data volume. Available only on new server installs; adds a manual unlock step after every reboot.

Things to know before you change server-wide settings

One change can affect every site on the server. Where customer-side pages scope changes to one site, admin pages typically scope to the whole server.
Service restarts are visible to live traffic. Restart Apache or PHP-FPM during a quiet window when possible.
Customer backups don’t cover server config. The customer backups you’ve configured snapshot site files and databases, not server-level changes you make by hand. Server config lives in several places — not just /etc — so the right safety net is a full-server backup. On AnHonestHost-managed plans and VDS we handle that for you; running WHP elsewhere, the operator is responsible. See Backups for the full picture.

What is containerized hosting? — differences between container plans and full server access.

Still stuck?

Still stuck? Open a support ticket and our team will help.