What are my nameservers?

Nameservers tell the internet which company is in charge of your domain’s DNS. To use your hosting with us, set these at whichever registrar your domain is registered with.

Shared and reseller hosting (cPanel01)

ns1.cpanel01.cloud-hosting.io
ns2.cpanel01.cloud-hosting.io

Both shared and reseller accounts on cPanel01 use the same pair.

Note

On WHP instead? WHP servers each have their own nameservers, so there’s no single pair to publish here. Yours are shown in WHP on the Dashboard page under Server Information — see Add a domain.

Setting them

Nameservers are changed at your registrar (whoever you bought the domain from), not in cPanel. Look for a section called Nameservers, DNS, or Domain settings, choose the “custom nameservers” option, and enter both values above.

If your domain is registered with us, tell us the change you need and we’ll make it for you.

How long does it take?

Nameserver changes propagate across the internet gradually — usually within a few hours, occasionally up to 48. You can watch progress at whatsmydns.net.

During that window some visitors reach the new server while others still reach the old one. That’s expected, and it’s why we recommend leaving your old hosting active until propagation finishes.

Caution

Changing nameservers moves all of your DNS to us — website, email, and anything else. If your email is hosted somewhere other than your website, tell us before you switch so we can recreate those mail records here first. Otherwise mail delivery stops when the change takes effect.

Related

• Flush your DNS cache — if you still see the old site after propagation.
• Transferring a domain to us

Still stuck?

Still stuck? Open a support ticket and our team will help.